What we commit to, in writing.
The agreements and policies that govern use of Get Frank. Each shows the date its text applies from.
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Terms of service
The agreement governing use of Get Frank.
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Privacy notice
How Get Frank collects, uses, and retains personal data.
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Data processing agreement
How Get Frank handles personal information in customer content, as a term of every customer agreement.
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Sub-processors and hosting
Who handles customer data on our behalf, and where it is held.
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Service levels
What Get Frank commits to on availability, maintenance, backups and incidents, and what an outage does to your confidence windows.
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Support policy
How to get help with Get Frank, what support covers, and how quickly we respond.
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Continuity and exit
How you get your records out of Get Frank, at any time, on termination, and if we cease to trade.